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Comcast/Doubleplay

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Atlantic Beach, Florida, United States

Comcast/Doubleplay Reviews

Kimberly Kuss February 1, 2011
Never received refund
I was offered a rebate for 125.00 for changing my services from Bellsouth to Comcast. I am going to make this short because I have spent 2 hours on hold and making calls to your company. It appears that this rebate offier is a scam. I will be contacting Comcast and advising them that the company they are working with is dishonest. I have also received terriable customer service. The original number I called was 866 561 7659 and I was put on hold for extensive periods of time then the call was disconnected. The last call I made was to 888 375 4888 x3 I asked to speak to a manager but they advised they do not have managers at their call center. I am in the sales industry and this is the worst service I have received. I understand that I am only one person, but I will be cancelling services with Comcast and going back to Bellsouth for all services. I was a huge Comcast fan until I had to work with Offerwire. I will make sure that all of my sales contacts are aware of this scam and recommend that they chose Bellsouth.

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