I bought this product in Oct. It is a counter top dishwasher and the door was cracked with in a week. Called customer service they seemed to want to help I thought I was being congenial I was just being taken advantage of! Person taking my call did not document. Called again in Nov. they promised as soon as they got a door they would send it. Its Jan my door is in pieces called again now they say they will ship me a new unit as soon as I sent my old one back $120.00 to ship that I have to pay for. Why would I even consider spending that much more on a counter top unit. I don't even know if it will have the same problem.Their customer service people are dishonest and misleading I now have a unit I cannot use.And god only knows when I will get a door... When I bought this unit I loved it UNTIL I had to deal with customer service what a waste of money.. And I refuse to throw good money after bad.