On June 29th 2006, i purchased a PNY 1GB SD card 2 pack from CompUSA in Orem, Utah. There was a $10 mail in rebate offer on either the 1GB SD 2 pack, or a 512MB Compact Flash card, for a possible total of $20 in rebate, if you bought one of each. I only bought the 1GB SD 2 pack. I mailed in the rebate including the UPC within a week or two, well within the time limit.

On July 28th, i received a postcard stating that my rebate was invalid because i did not submit a UPC for the 512MB Compact Flash card. The website listed the same reason. Neither the website, nor the postcard mentioned a missing UPC for the 1MB SD 2 pack.

I called the phone number and was told that i would have to fax in a copy of the UPC before they could do anything. They would not accept it by e-mail. Who still has a fax machine in this day and age? Who can't accept e-mail these days?

I double checked the website, and NOW it lists the reason for being invalid as both UPCs being missing. Somehow they lost the UPC for what i bought when i called them to ask about it? This is unacceptable.

I went to CompUSA to return the product, and of course the UPC is missing and it is past the return date. However they were willing to give me the $10 for the rebate then and there, in cash.

I would have liked to get all of my money back and not let PNY have any of it. But at least i got my rebate, but from the Retailer, not from PNY.

Don't buy PNY product, especially if there is a mail in rebate.

David