I am so disgusted with Con edison. They are trying to turn off my service because they say for non payment when I send money to them every week! I just sent them as a down payment 3000 dollars and they want me to agree to an installment payment agreement which they already know I cannot pay. Their service is poor and disgusting. I know people who dont even pay their bill but me who is constantly paying them they want to send the marshall to turn off my service. They dont care that an elderly woman of 72 lives here or that I have an infant or an older child who suffers from asthma. Dont expect con edison to ever be understanding. I am not going to say all but some of their representatives are as NASTY as they come! We are in a recession and not all of us have the luxury of living of public assistance!Whatever!