I was shocked when I saw a complaint regarding Connie's Elite Pet Care Inc! In my experience, Connie's first priority are the pets she cares for... she refers to herself as an Auntie and lovingly refers to them as her "kids." I have been bless to have found her and never worry when my pups are in her care. Her services are well worth the price (personally I think she should charge more for her outstanding services!) and her cancellation policy is very reasonable! You'll never regret leaving your pet in her care!