I HAVE A LONG PURCHASE HISTORY WITH THIS COMPANY THAT HAS NOTHING TO DO WITH THE SERVICE. YOU CANT TAKE THEIR SALESPEOPLE AT THIER WORD, GET IT IN WRITING OR DO YOUR HOMEWORK. THEY PROMISE REBATES THROUGH THE MAIL IN 6-8 WEEKS THAT USUALLY TAKE IN EXCESS OF THREE MONTHS, AND YOU HAVE TO CALL AND CALL TO GET IT SENT TO YOU (THEY HOPE YOU WILL FORGET). THEY HAVE YOUR PHONE NUMBER ON FILE AND THEY CALL AND CALL (REPEATEDLY IN ONE DAY) FOR YOU TO COME IN AND ADD TO THE ACCOUNT. IF YOU REQUEST THEY REMOVE YOUR NUMBER THEY POLITELY TELL YOU THEY WILL, BUT THEY DONT DO IT. THE SERVICE CONTRACT ARE A JOKE, BUT PLENTY OF PEOPLE HAVE ALREADY EXPLAINED THAT. THEY HAVE GOOD PRICES, BUT YOU HAVE TO HAGGLE AND EXPECT DELAYS AND HASSLES. YOU GET JUMPED FROM THE SECOND YOU WALK IN AND THEY FOLLOW YOU AROUND THE STORE LIKE YOU ARE GOING TO STEAL FROM THEM OR SOMETHING. NOT A PLEASANT EXPERIENCE, DONT PLAN ON DOING BUSINESS WITH THEM ANYMORE.