Purchased a wireless headset for xbox 360. Arrived broken, would not charge. Would not turn on. Called Consumer Depot to see if they could help, the customer service line is a voice mail, no one to speak to. Called Consumer Depot again and dialed the sales office. A salesman named Billy answered, he informed me that the customer service department is “out to lunch”, is quite overwhelmed, and it might be some time before they get back to me. When I asked to speak to a manager, I was informed that he was also not available. I was also informed that the owner of Consumer Depot does not take phone calls. When I pressed the sales person to speak to someone else, someone who could answer any of my questions, he was kind enough to hang up on me. I promptly called back and was informed that the only person that could help me was a customer service rep named Whitney. I left a message with the customer service department, and have yet to receive a return call/email. Bottom line, Consumer Depot is a scam. They will take your money, send you a defective product, and refuse to assist you in any way after they have robbed you. Do not use Consumer Depot ever! Rip off artists.