I've been with CPS for 5 yrs and for the last 2 1/2 yrs they've been out of control! Cps calls and restricts their numbers and call so much that I literally have turn off my phone. Then they try to assume what type of person you are if you make a late payment(s) and say things like' you can't pay your bills on time or you need to act like a grown-up. There has been times when I've told Cps not send a payment thru my banking account and did it anyway. The reps call and question and give people information about my account that doesn't have access to the account. On another occasion CPS lied about what they told the person answering the phone. I advise CPS that I'm going to have the calls pulled to where they lied to me and my husband subopena for court they didn't have much to say. They are very harassing, condescending and lie about how much money is owed on you vehicle to get more money! Paula Robles that works in the Collection department refuse to give me the name of the president of the company and told me that's what she therefore to talk to her. Her employee Mikkel Aldophes made comments that was not true and lied to her supervisor Paula Robles.