I purchased an 8 days hawaii package and it was a scam. The certificate they send you is suppose to be for free. After you recieve the certificate, you have to send the $100 to activate your account and have access to the good deals that PTS is offering. Instead they charged me $433 for the certificate making me think that I was paying for the package and when I tried to resolve the issue..Tia tried to come up with some lame excuse that they were scammed by another reseller and that I am the only one facing this problem. yet they also said that they were in a legal proceeding with PTS and the other company that sold it to them, which is also another lie. The best part, when I told them about the issue they told me that they had taken the promotion down due to another complaint from a different customer.. but I thought I was the only one that faced this problem, get your lies together people! see you in small claim court.