This company rings up and says that you are in the wrong council tax banding and that you are owed X amount over X amount of years due to the council tax offices employing students and incorrectly banding houses. A solicitors fee of £165 will be paid and 2 contracts sent out to you, once of which must be returned to the company. You don't receive a contract and never get the people you speak to in the first place like "Robert Bax" or "Wendy Smith" or if you ever get him out of his meeting "John the Accountant" well good luck to you!!! THIS IS DEFINATELY A SCAM ... BEWARE!!!