I purchased a wedding band in 7/2000. My now husband looked at my ring with a jewelers glass and the Diamond had no flaws. While we were arranging the contracts for our wedding bands the manager took my band to so call clean it. We finished the contract and my ring was brought back to me. We went to my in-laws and showed them my ring and upon looking at it through the jewelers glass we found a huge flaw in the center stone. Yes, Crescent Jewelers switched rings on me and when confronted the said, " that we do not do that type of business!" I explained to them that the Diamond was Viewed in detail and if the FLAW was there I would have never paid that much for the ring! I sent a complaint to their corporate office and they never contacted me back.