I just received a text stating my cricket payment needs to be made to avoid service interruption. I called them and spoke to some guy in the Philippines who could barely speak English, which has been the case the past 12 months I've called when I need to speak to customer service (but they claim there are a few American call centers, they just don't know where) . Someone removed me from automatic bill pay, even though as of today the website still says I'm on auto pay! Also, the past couple years I've been getting texts saying they'll be taking my payments out 4 days prior to the due date, but for some reason the last couple momths it's been getting taken out even earlier than that. They're sneaking money out of my account a few days earlier and that's a problem cause now it's coming out before pay day and nobody at customer service gives a crap!