I strongly recommend anyone that has had trouble with cricket services to file a complaint with the bbb. I checked as of today there are no complaints with them for their wonderful services that they DO NOT provide.
I have had issues with my phones and since 8/25 at 7.45.pm I have not been able to reach a customer service representitive to help me with my phone. I have tried several times and have been put on hold for over 30 mins each and every time!! This is not good customer service!!! I dont care where you work...if I were in a gas station/grocery store I would not have to wait 30 min to be helped. This is ridiculus!! I pay my bill on time every month for what when I need them they put me on hold!! I also have on other occassions been hung up on also.

I am filing a bbb complaint against them something needs to change!!! And only we can make that happen!!