Cricket Wiresless has taken $129 of mine. They told me they had put a receipt in the bag when I purchased my Captr phone. They lied. I called and asked them to give me a duplicate. They are refusing. They are also refusing to accept a printed off receipt from their own website/accting page as proof of purchase, as if they scammed themselves. My husband was with me. The purchase weas Jan 15 2010. I have till this Sunday to get the phone back to them with a receipt except they refuse to provide one from the get go. Now I am being forced into FCC, FTC, Consumer Affairs law and this is just unreal. I may also have to contact the BBB on this. Please email me back at [email protected]. Thanks.