half the things you want to watch or download never come through, i feel like i am paying for a product that shouldn't be being sold to the public.i live on a pension and what i pay may not be alot of money to some people but its alot to me.then you pay 100dollars for the broadband when you first buy it, then its 43 dollars a month for a service that doesn't work half the time. my e mail is [email protected]