I became a member of curves in March 2008, in May 2009 I contacted the Supplier and asked if I can cancel my membership via e-mail, it was confirmed that there shouldn't be any problems. After numerous calls and e-mails they still deduct the monthly fees from my bank account. The manageres promise me everyday that she will ensure that the contract will be cancelled and that the area manager will contact me but without any luck. I need to know what I should do to cancel my membership.

This is more of a warning if you want to cancel your Curves Membership. If you give your 30 day's notice, you must still book an appointment with the owner/manager to sign off on the cancellation (be prepared to be drilled as to why you are quitting). They don't advise you of this little requirement. I found out only because I called to make sure they received my written request; their response was oh yes, but you still have to come in and sign off or your card will be charged. No where on the agreement does it say that, nor was that information volunteered as no-one called me when I submitted my notice. So if anyone that wants to quit, be sure you make that appointment. It was too ironic that the owner said to me, Oh we will miss chatting with you - that is the #1 reason why I quit! The non-stop yapping was so irritating and the so-called "trainers" tried to encourage conversation despite my repeated requests that I didn't care for it. One "trainer" distracted me to the point that I stepped off the "resting" board and sprained my ankle; she claimed responsibility but my ankle hurt for weeks. I know of other patrons who have quit for the same reasons. It's unfortunate, because I did quite like the machines. So in saying all that - make sure you make a cancellation appointment, sign off, get a copy, along with the written notice! Good luck to all of you who have problems with Curves.

I joined up with curves because i thought it would be a great way of shedding a few kilos.
I enjoyed it but then my Grandmother got sick and I got a job in September 2009, so I didn't bother going back. After a while I realized that they were still taking money out so in February 2010 I rang curves and told them that I wanted to cancell my membership but they talked me into being put on hold for medical reasons so I agreed, then sometime after that I notified Curves that I would be returning but never did. then I realize that another payment had been taking out of my account and that was on a Saturday also there were other payments taking out of my account on other occasion, then I rang them again told them that I wanted to cancell my membership she said that was ok. I ended up taking my son to a Ear Nose & Throat specialist in Newcastle to get his ears checked then come to my surprise I went to draw my money out and notice that there was money missing Curves took another payment out, when I got back to the Country I rang curves and they told me that they were going to put it back in my bank the next day which never happened. I kept ringing Curves leaving messages they rang twice on my mobile during my work hours were I left message saying if you contact me please ring me on my work number if in work hours, then I get a phone call saying that they can only refund me $9.95 because I have to pay a cancellation fee of $50.00...
I am not very happy with how this operates, Curves should have something that keeps them up to date of how many clients use there facilities on a regular bases.

Now I am the one that got sucked in by something that ripped me of, so I feel for all you guys that are complaining about how Curves is runned.. Very bad thats all I can say

The owner of Curves, Franchise, in Sacramento, CA exists only to collect dollars from desperate "fatties." I enrolled in the program, read the contract, and foolishly made a commitment for 12 months. Further, I authorized automatic payments from my bank account each month.

My issue is noncompliance with the contract by owner. Albeit it is stated above not to specify contract information, breach of contract is the issue.

There are 2-3 pages to the contract and the one section that made some impression on me was the need to have a physician's verification to enroll. While I mentioned some physical problems, the individual who reviewed the contract with me stated that it was okay to proceed with acceptance of the contract w/o medical documentation. As it turned out, I became ill during a workout session, was asked to "call it quits for the day", see my physician to see cause of wheezing and shortness of breath. Following an exam by my physician, I was asked not to continue with the program.

The above information was received by the owner of Curves in a very indignant fashion when I stated I should be refunded the start up fee since they did not insist upon a medical release as required in the contract. I advised the owner that the individual, a young student, simply took my word that I was physically fit and I started the program two days later. In backtracking some, when the owner learned that I needed to stop the program, she stated fine but you have to sign this, a small sheet of paper that she swept from my hands when learning that I wanted a refund. When I pursued the conversation by asking her for a copy of the contract where they were negligent, she refused stating that I signed the contract and they really didn't need medical approval. Her very unprofessional manner included a statement, "we did enough for you(?)" I'm truly puzzled by that statement, the short time I participated was work on my part w/o much guidance. The "trainers" were somewhat laid back in their role.

I was recently hired at Curves at the Beverlywood location as a fitness motivator trainee after working for several years as a paralegal/legal assistant. In addition to working the front desk, I would help the ladies with their workout so they could reach their maximum potential.

After the initial interview where I truthfully admitted I had no experience in this field, I was advised I would be trained which I thought was terrific because I had no idea how the circuit worked.

Well, imagine my surprise that after only two days I was fired. Either (1) the manager had an ego problem; (2) the owner had no idea I was hired (I never even met her!) or (3) my age (I'm 54) and they wanted someone younger!

Well, excuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuse me! The majority of the women who attend Curves are about my age and even older and one would think they would like seeing an older person at the front desk AND working the circuit. But nooooooooooooooooooooooooooooooooooo.

Customer service at Curves Beverlywood -- non-existent!