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marthaSD
May 12, 2011
unable to scan iphone for use of Extracare card
I have this app. on my iphone called Keyring were you can download the keyring card information from your Exracare Card and use it vs. having to have your keys with all those rings on them. well I have had my iphone scanend several times before today, where this CVS employee rudely tells me "i'll scan it this one time, but we can't scan phones anymore" because acording to her "they have been scamming CVS with employee discounts" FYI all I bought was a binder and some pens for class that morning. So, I tell her that yesterday the male manager there told another employee, who also refused to scan the phone, that it was fine to scan the phone because it was the card. She continues saying well we're not doing it anymore.
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November 17, 2006
Very unhappy with this predicament
I am very disappointed in the CVS ExtraCare card program. My fiancé and I are very regular customers, and both look forward to receiving the Customer Care coupons. However, I am very disappointed since I had filled 2 new prescriptions at our local CVS pharmacy totaling $55. I was expecting to receive a great coupon afterward, since I assumed that the company really appreciated this business. I was disappointed when, after our next visit which was within the same week, I received a coupon stating that I would get a $25 gift card after filling a new or transferred prescription at the pharmacy. Unfortunately, I had already filled all my prescriptions and past prescriptions weren't included! This leads me to believe that they give out coupons that they know we won't use, since we've already bought/filled whatever we needed!! I am very unhappy with this predicament.
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