CVS
5 stars | | (0) |
4 stars | | (0) |
3 stars | | (0) |
2 stars | | (0) |
1 stars | | (159) |
|
Category: Services
Contact Information United States
|
CVS Reviews
|
Ammmdcm
August 3, 2009
Photo and coupons
I recently developed 200 pictures from CVS @ 19 cents a picture. My total purchase was a little over $38.00 and since I am a valued customer I had a 25% off total photo purchase coupon. When i went to receive my discount the clerk told me this was an "online special". There was absolutely NO indication on the coupon that it needed to be used "on the internet only". She proceeded to call the shift manager and she was both sarcastic and unprofessional stating "how are we supposed to type in the code on the coupon?"... I simply said that was not my problem that she should be aware and trained on how to do a coupon like the one I had. Needless to say I DID NOT get my 25% off and felt like I was being taken advantage of paying full price for the pictures. I kindly recommend to anyone reading this that they DO NOT get pictures developed from CVS pharmacy. The pictures were not developed nice and the staff at the CVS in Dallas, Pennsylvania (Church Road) were extremely unkind!
|
|
sha1
July 8, 2009
wrong medication
When picking up my daughters medication the gave her the wrong meds. she is on a mood stablizer called risperdal and they gave her a drug for parkinsons called ropinirole . lucky for me i noticed the mistake.
|
|
gregorilla2007
June 11, 2009
Customer Service
Store #1024. I'll keep this short. Most times I go in there I get stuck being waited on by Fran (cashier #394042) who says ABSOLUTELY NOTHING through the whole transaction. It's ridiculous. I'll walk up with a smile and say "Hi" or "Good afternoon" and she'll just look at me and breathe through her mouth. She also (and this has to be deliberate) takes her time doing everything. It's incredibly rude.
The other option is the tiny old lady who is really terse and demanding. But not always: sometimes she's on her smoke break.
I wish CVS had a complaints section on the website so I didn't have to write this on a discussion board, but I've been wanting to complain about Fran for about 7 months and I couldn't stand to put it off any longer.
|
|
kittykatz
June 10, 2009
Photo Department "Policies" SUCK!!!
WARNING: SAVE YOUR IQ—SHOP AT WALGREENS!!!
Last week I spent 45 minutes arguing with a guy at CVS’ photo department … I had picked up some pictures the day before, and while the outer packaging was labeled with MY name, it turned out that they’d put someone else’s photos inside. No big deal—mistakes happen ... What irked the hell out of me is that when I went back the following day, and explained my situation to the employee, the guy flat out told me there was nothing he could do because “MY” pictures had someone ELSE’S name on them, and he wasn’t allowed to just randomly hand out pictures to people they didn’t belong to. He told me I’d have to contact the OTHER person and have them meet me at the store to do a swap, with our IDs present … I DIDN’T EVEN KNOW THE OTHER PERSON!!! Talk about LIVID! It was the dumbest thing I’d ever heard! I thought I was on some sort of reality TV show!!! I bitched at the guy for a good fifteen minutes—and made a scene in front of a whole group that stood around, pretending not to be nosy—before the manager approached. For a split second, I felt relieved … This mess was FINALLY going to end. THE MANAGER SAID THE SAME EXACT THING!!! I pleaded with her to open with other photo package so she’d see my face on all the pictures in there, but she insisted it was against their privacy policy … WHAT F-ING PRIVACY POLICY?!?!?!?!? THEY DEVELOP PICTURES!!! THEY HAVE TO *LOOK* AT THE PICTURES TO PRINT AND PACK THEM!!! Eventually, I got pissed and stormed off after throwing the useless pictures at the two of them … Then, yesterday, I bought a photo printer. I will NEVER shop at CVS again … F-ing morons!
|
|
Disapointed
June 7, 2009
Habbo Card
A family member and I went to buy a Habbo Card from a CVS in Washington D.C., S.E. . After the puchase we went home to find the voucher code on the receipt but to our disapointment the clerk never scanned the card which meant we came home with a blank card that is useless even though the card was not paid for we are still disapointed with CVS and its unreliability to watch what they are doing
|
|
deborah
May 28, 2009
watch
bought a watch that was on sale decided to return it as it was running slow, when I brought it back one day later the cashier informed me that since it was a clearance item they would not return the item. Where in the tore or on the receipt is this listed? i would like to return the watch without any hassel.
|
|
Linda
May 22, 2009
debit card
I am a regular customer of CVS for many years. I get my migraine medication there 2x a month for the last 10yrs(my medication cost $275.00 for 6 pills)!!! I frequently get money orders there and pay with my debit card. Hence, a debit card is "Cash" lately, everytime I go there it is a diff.story. Must use cash, I was told, but this is a debit card, I responded, "No, must be cash, use our ATM machine" Crazy, why would I spend $5.00 in fees to take out $10.00???O.K. I was told the gov.won't let them take debit cards anymore because of "Money Laudering"???Oh, really, well, MY GOV SS Disbility check goies on that same "debit card"!!! I use it every where else, but now CVS won't take it!! On top of that I purchased the debit card at CVS!!It's their own "GReen Dot"debit card. I refill it there, and use it to purchase other CVS products. The US Post Office, (another Gov.agency)takes my debit card to purchase, stamps/money orders!!! You don't get more "Government" than that!!!
|
|
Ben
May 2, 2009
Pharmacy abominations
I have worked for CVS since Sept. '08 as a pharmacy tech and all I have to say is that, from my experience, most pharmacy employees could care less about helping customers and are only concerned with satisfying their own needs. They enjoy working at production (the station where prescriptions are filled) and data entry (where prescriptions are dropped off) but God forbid they should help a customer at the registers or at drive-thru. They feel as though they're gods or something because they're handling drugs and then forget about our most important commitment, which is supposed to be customer service. They feel like they're too good to be operating a cash register and dealing with customers.
That's where I come into the picture. I get shafted every time I show up to work. I am stuck at the registers and at drive-thru for hours on end, day after day, because that is the least coveted position at the pharmacy and I am viewed as being too incompetent for technical work by the pharmacists. Hmmm...I wonder why that is? Maybe because I HARDLY EVER get the chance to work at production or data entry, thereby becoming less and less efficient at my job, while the others, being there all day every day, are getting better and faster. We are supposed to rotate around the pharmacy every few hours, but that doesn't really happen. And most of my co-workers are just terrible people, period.
The lead pharmacist is a pr*ck, the other one is a b*tch with a capital B, and the third is just a freak. I swear, they are some of the weirdest people I have every dealt with in my entire life. And some of the technicians are sooooo passive aggressive that I just want to lash out and punch them in the face. For example, here are some case scenarios on what I may experience in a typical work day:
1) I FINALLY get to production and I customer shows up (typical) and the other tech (who has been there all day) is busy with her finger up her butt. The pharmacist says to me, "Ben, I need you up front" while I'm in the middle of filling a prescription while the other tech is doing nothing at all (or will sometimes make herself look as though she's busy). As soon as I leave to help the customer, she'll take over, and when I finally get back to production the prescription has been filled.
2) At last, I get to data entry to enter a prescription that has been sent electronically, but lo and behold, someone pulls into drive-thru. Once again, I hear the pharmacist, "Ben, I need you at drive-thru" while the other technician is standing around, either texting on his cell phone or making himself look busy...I swear this "making yourself look busy" is a classic pharmacy tech ploy when they don't want to help a customer. I proceed to drive-thru and, much to my surprise, when I return he has finished entering the prescription.
3) I once again find myself in production (a rare sight) and there is a freshly entered prescription that needs to be filled. I try to print the label, but wait! It's already been printed at another printer by another tech (they're not supposed to do this). He knows I want to fill the prescription but is doing this to spite me and to gratify his own wants...mostly the latter.
4) There is a long line at drive-thru and one of my co-workers is there at the window (a sight for sore eyes). As soon as the car pulls away, he dashes from the window as fast as he can in order to avoid the next customer. Soon, the computerized male voice on the pharmacy phone's speakers announces "One Drive-up Call" and I am summoned to take over because he's too special to be working at a drive-thru window and proceeds to production.
The list goes on and on.
Also, most of my co-workers are buddies but they exclude me from their circle and never invite me to hang out with them. It's very rude of them to talk about going out after work or getting together on the weekend and not even asking me if I would like to join them. They're not obligated to invite me but it would be nice of them not talk about their get-togethers right in front of my face...it really hurts.
By the way, CVS employees are entitled to one 30 minute unpaid lunch break (who the hell has time to eat their lunch in 30 minutes?) or two paid 15 minute breaks, not both. I have actually lost some weight because of this and it is worsening my gastrointestinal problems because I have to practically inhale my food as opposed to chewing it thoroughly. The pay also SUCKS! I have actually increased my alcohol consumption because of all the stress I am dealing with. Sometimes I will go home craving a drink just to forget about my horrible day at work. As soon as I get nationally certified I am leaving this hell-on-earth called CVS.
The moral of this story is that CVS sucks. Wal-Mart is so much better.
Take care, everybody!
- Ben
|
|
slm777
April 30, 2009
refill
Due to my financial situation {lost all insurance, low budget} while I had the money and with my Doctors
approval I tried to get my medicine filled. And the pharmacist Carl Griffin at this time was very disrespectful
toward me and my Doctor, and his staff. My Doctor authorized the refill, and he became very outraged with my son and I. And told me I could not get it filled over a week after I run out. I'm dealing with Chrons and IBS. I find this man to be hateful and non care of the customers, I';ve have witnesses and have heard many more complaints of this man. I would appreciate an appoligy and some being done. He has no business working with people with the attitude.
|
|
Nancy Riley
April 27, 2009
PHARMACIST RUDE !
I have been going to my neighborhood CVS for YEARS !!!
I had a busted blood vessel in my eye, it burned and hurt terribly, I went inside the store to get my RX asap, I told the Pharmacist, please help me I was crying in pain for the burning in my eye. She said its too bad, because our normal wait time is 45 minutes !
I have never been treated so rudely, by a so called health professional !
Her initials were S.M. I never saw her there before and hope to never see her again !
I left the Rx and came back to the drive through an hour later for my RX. i went home and applied warm compresses until I could get my RX, they were eye drops and only needed to have a label slapped on it !
|
|
RECENTLY UPDATED REVIEWS
Exterminator in Georgetown, TX | EvoFoam Pest Control
Garage Door Repair Oakton VA
Towing Company Austin 24/7 Tow Solutions
At Vista Glass of Green Valley, we’re dedicated to bringing clarity and safety back to your space.
Sublime Stays Appartments
Sublime Stays Appartments
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|