I frequently shop at the CVS drug store on 85th street and Lexington Avenue on Manhattans Upper East Side. I have a docile friendly Golden Retriever that I frequently bring into the store with me if I am passing by while walking her. The manager Amir Poloes store 3295 has approached me on two occasions and said no dogs allowed. Then he ignores what he says and lets me shop in the store with my dog. Today February 2, 2011 I went into the store with my dog to purchase a few items and once again he said no dogs allowed. It's a regulation set fourth by the Board of Health. I said how come you have allowed me into the store with her before ? He has even rung me up with my dog in hand and did not say a word.
I asked if I could pick up a few items he said okay. I then asked him for the paper that he has from the Board of Health. He left me waiting while he found the paper. Meanwhile I purchased twenty-five dollars worth of items. He brought me the paper I read it. I told him that he is inconsistent with enforcing this rule. Most of the time he allows me to shop in the store with my dog. He then said oh yeah are you calling me a liar? I said yes I am. I told him to stop bullying me and and remain consistent with the rules. Why am I allowed to shop here with my dog on some occasions and not others I proceeded to ask him? He became hostile towards me and tried to start a fight. I asked him for his Id name and store number to make a complaint. As I was leaving the store I ran into a neighbor that has a dog and asked him if they allowed him in with the dog. He said all of the time and they are so nice about it. He said probably because my dog is small. I then explained the situation to my neighbor. He said then they should not let him in with his dog either. The notice says no dogs doesn't state only small dogs and not big ones can come into the store. This situation needs to be straightened out because it appears that the manager for whatever reason was only giving me a hard time and enforcing this rule only with my dog. As I said he has allowed me in there with my dog and has not said a word. He is inappropriate, inconsistent and a bully. He needs to learn customer service skills and should not be allowed to enforce the rule when he feels like it. He has to enforce the rule with everyone that has a dog. Please do something about him as he is a bully and does not appear to know how to deal with the general public. This is a major part of his job as a store manager. I told him that he cannot speak to me that way ever again. I will not shop there anymore unless I get an apology from him for the way he spoke to me and for being inconsistent when enforcing the rule of no dogs in the store. I know many people that shop there that have dogs and I will make them aware of the situation. I asked him to give me a copy of the notice form the Board of Health and he refused.

I bought the CVS 100 yard mint dental floss for a trip into China and found that it shreds right away; basically it turned out to be worthless. Had to wait until I got to Kunming and found a Careffour Store and bought a 50 meter Oral-B dental floss for 20RMB; about 3USD. How can CVS sell such a worthless product to the public? Bought it at Long's Drugs, Ala Moana Center, Honolulu, Hawaii. I need major dental work done on my teeth so I'm reliant on flossing after each time I eat. being way away from any store that sells dental floss caused me alot of stress. Now I'm saving my money to go to Bangkok and have my teeth worked on.

SOMEONE ELSE used MY info. off of MY I.D. when they got caught for shoplifting at the above address and I'M the one being charged. I sent a colored copy of my I.D. after speaking to whom ever it was that answered after calling the number on the letter informing me of this incident. I don't know if it's corporate or what but I was suppossed to give a call back two weeks from the day I sent the colored copy and this was well over 3wks ago. Since then I've clearly misplaced this letter that has the number, got picked up on a warrant for this crap and nobody at any of the local cvs's down to even the one (above) that's accusing me of this can seem to help me. All I want, is to speak to somebody who knows the process after sombodys been caught shoplifting from their store. The letter informed me of the amount of merchandise that was taken and was requesting me to pay in full if not, in payments.

The pharmacists think they are smarter than my doctors. They insist they know what is better for me than my own doctor. I have waited in line and noticed every customer has a complaint and prescriptions are lost daily. I feel very sorry for the other clerks that have to work with incompetent and controlling pharacists. All I want to know is why are the CVS pharmacists control freaks. I have had the same doctor for over 12 years and a new pharmacist then she knows more or what meds I should and shouldn't take. CVS pharmacy is the worst place to fill your prescriptions! I left them for our small down pharmacy where customers are treated like real patients, not drug addicts.

I visited store # 7991 on 12/25/2010, at approximately 7:54pm.
While I was there, I experience a manager (or supervisor) being very rude to other potential customers. I understand that it was Christmas; however, his manner of speech and his choice of words were completely inappropriate and out of line.
The store was scheduled to close at 8pm due to the holiday and as the time grew closer to 8pm, there was an announcement made over the intercom system via the telephone. The first announcement was, “Attention CVS customers, the store will be closing in 15 minutes, ” and the phone was abruptly slammed down. A few minutes later we heard, “Attention CVS customers, the store will be closing in 10 minutes, ” and again the phone was abruptly slammed down. By the time of the second announcement, I’d began to make my way to the front of the store so I could check out. I witnessed the manager (or supervisor, ) Vee-jay (not sure if the name is spelled correctly, ) walks to the front door and stand by it. As potential customers drove up and exited their vehicles and asked if the store was still opened, his response was, “We’re closing at 8pm, the store is open but I am locking the door at 8pm.” Some people came in and some did not. As more people walked up to the store and asked the same question, his answers became shorter and ruder. He said to someone (and I quote, ) “Can you be done in three minutes? If you can then come in.” Wow… really? As a professional individual, I know that was not the correct thing to say or do, especially to a potential customer. Walgreens was across the street and was open 24 hours, so his conduct could have very easily discouraged others to shop at CVS and go over to Walgreens. As I stated before, I can understand it was Christmas day, however, there was no excuse for his conduct. He even went as far as to run across the store and get his cell phone and walk to the door, hold it up to his face, with his hand on the lock of the door. I don’t shop at CVS very often and it seems that on the rare occasion that I do, I run into individuals who are ruder than the last person I dealt with.
On the other hand, the young lady that checked me out was quite pleasant and wished everyone a Merry Christmas and Happy Holidays as she checked them out, Vee-jay did not. It is very scary to think that someone as young and as rude as him is a part of your management staff as he does not set a good example for his employees to follow and I am sure his behavior was against policy.
It honestly took all I had not to confront him in front of the other guests in the store. Needless to say, I will not be shopping there again.