How do you report this to CVS?

Rob Dunlavey jammmmmmmmmmmm
August 31 at 12:07am · Comment · Like

Jessica Lam That my nick name? I'm stopping by work tom night to stab stephen
August 31 at 12:31am · Like

Rob Dunlavey Why
August 31 at 12:31am · Like

Jessica Lam To get some practice on stabbing people for flu shots
August 31 at 12:33am · Like

Rob Dunlavey oh i thought you meant with a knife
August 31 at 12:34am · Like

Jessica Lam Lol no, I would never stab stephen he's too nice to stab
August 31 at 12:36am · Like

Rob Dunlavey our tripple S score is an 86.
August 31 at 12:38am · Like

Jessica Lam yeah eh. What's the plan? LOL
August 31 at 12:39am · Like

Rob Dunlavey the 2 areas we want to improve are address people by name and wait time. the way we will do that is say peoples name 3 times at the register in the beginning middle and end. thank you mr/mrs ____. wait time score will be increased by paging waiters when they are done multiple times and letting the rph know if there is a waiter.
August 31 at 12:40am · Like

Jessica Lam Wow dude... That was pretty amazing.
August 31 at 12:41am · Like

Rob Dunlavey Jam I'm pretty amazing. I'm like a diamond in the rough.
August 31 at 12:42am · Like

Jessica Lam haha. Your a trooper especially after dealing with that lady...
August 31 at 12:47am · Like

Rob Dunlavey cohen? haha yeah ask lauren about her. there is some history. i told you. i have the patience of a god. hhaah
August 31 at 12:48am · Like

Jessica Lam Haha seriously... I will but I won't see her for awhile. She's not working with us thursday anymore, sandra and her switched shifts.
August 31 at 12:50am · Like

Rob Dunlavey yeah she has to have the anesteeja tested on her? wait does that mean sandra is working at night?
August 31 at 12:52am · Like

Jessica Lam Yeah you me john sandra And front store ... I think... Maybe we will have a decent night for once?
August 31 at 12:54am · Like

Bang Ly Ryan Cohen's mom?
August 31 at 12:55am · Like

Rob Dunlavey Wow a terrible night turned into a decent sounding one, , ,
August 31 at 12:55am · Like

Rob Dunlavey Hahahah yes Bang remember her?
August 31 at 12:56am · Like

Jessica Lam I don't even remember anymore... I just threw it to rob and was done with it because she wasn't even listening to me
August 31 at 12:56am · Like

Rob Dunlavey Hahaha it was a pain in the ass figuring out what the hell she wanted
August 31 at 12:58am · Like

Jessica Lam Right?!?! Because she wouldn't get off her damn cellphone...
August 31 at 12:59am · Like

Rob Dunlavey We should ban customers from using them while we are helping them :)
August 31 at 1:01am · Like

Jessica Lam I'm going to stop talking to patients if they're on the phone now... I did that at my old store. May have to start again
August 31 at 1:03am · Like

Rob Dunlavey I just interupt them while they are on the phone I don't wait. And if they ignore me I walk away. :D
August 31 at 1:05am · Like

Jessica Lam Haha I did that too, and I keep repeating until they stop their conversation...its great.
August 31 at 1:07am · Like

Rob Dunlavey Where did bang go. He like adds his 2 cents then walks away. He's probably talking on the phone.
August 31 at 1:08am · Like

Jessica Lam Lol. He was creeping in on the conversation... Bang we know your still reading this lol
August 31 at 1:09am · Like

Rob Dunlavey Bang! Show yourself!
August 31 at 1:13am · Like

Jessica Lam Lol I totally lied about thursday...its not going to be us 4. That was for friday schedule... That's how tired I am!!!
August 31 at 9:31am · Like

Bang Ly Haha u guys r facebooking tirelessly! Just give Cohen her albuterol vials and all her inhalers, she'll love u

Rob, how's Sydney doing? (-:
August 31 at 11:28am · Like

Rob Dunlavey bang it wasnt even those. it was for her damn cefprozil. and sydney is at school! i havnt seen her for a while. you should go surprise her with a visit!
August 31 at 3:22pm · Like

The pharmacist at store #2572 took my prescriptions, and asked if I was waiting. I said yes, and was told it would be about an hour (it was 5:30 pm currently). I sat down in the chairs provided for waiting, and next thing I know, the techs are closing the gating that blocks off the pharmacy counter from the rest of the store (it is now 6 pm). When I got up and asked as to the status of my prescription, they said "sorry, but the pharmacy closes at 6 today" and that it was now too late for them to give me the prescription. The store manager called another, 24-hour, store for me, but since the original store had ALREADY FILLED the prescription, they couldn't help me. This is ridiculous. I was sitting less than 10 feet from the counter for the entire time; on top of that, the staff gave patently false information to me when I dropped off the prescription.

I have two things I have often wondered about that aggravate me to no end. First, why do the pharmacists have to put so many darn staples in my receipt attached to the bag? It is totally unnecessary to put that many on the bag to hold it together. Are they all just staple happy? Second, why in the world does the print have to be so small? Make the print larger and the advertising of the pharmacy smaller in the blue boxes. Come on - we all know we are getting the prescription from CVS and we all throw the bags away anyway. As I'm sure many people do, I need to submit a claim for my prescriptions and the Authorization number is small enough that I have to use a magnifying glass to read it. And sometimes there is a staple right through the number so when you take it out you can't read several of the numbers. Common sense is obviously a lost art.

I purchased $44.77 worth of Merchandise, After writing my check it was put into a machine and I was tolld that my check had been rejected. I asked for the manager and asked her why it was rejected because there is more than enought money to pay $44.77 she told me she did not know. The Check was from Pentagon Federal Credit Union. This institution is not locsated here but in Washington D. C. I cannot see the reason even afrwe she put my Licence numner on the check and verified my address. I have lived here longer than CVS has been here.

OMG! CVS Sucks so bad that I am a 38 year old mother of two who just used OMG. You would think I would have learned my lesson after the last three unbelievable experiences that I have had there. Unfortunately I felt obligated to try yet another CVS to spend the $50.00 gift card that I received two horrible experiences ago. I did not get to use it the last time I was there because after being called a lier by the pharmacy manager over and over again as she insisted that she took the scripts from me herself and preceded to count them on her three fingers over and over again, " Stating we do not have a script for June that she could not create something from thin air that I never gave her to start with. The astonishing part was that I had the reverse argument last month with another pharmacist that told me that she could not fill my script before June 24 because she did not have a script for May. Unfortunately I have a cancer that has caused tremendous damage to my spine and have to take some Expensive drugs that the Pharmacy will not order without a script and the law will not allow refills I must turn in a separate piece of paper. So My Doc gives me three at a time. If I do not give them CVS in advance they will not order the drug and if I wait I will run out and it can take a week or so before I can walk. Big catch 22 for me because I can't seem to find a CVS that can keep up with them and they may not be faxed or phoned in. Well, I always start the argument a day or to before. I gave you Three in April. No MS. all I have is June nothing for May Yada yada, needless to say a day or two later it miraculously appears only after I take a trip to what ever CVS and make them look. Usually in alot of pain The gift card was not to make up for any bad experiences but for coupons I had. This last fight was a big one because once I called for a refill and they old me for the 4th time that They only see where I picked it up in May. I asked her to check in the used folder since in May all they had was, June and the pharmacist replied, " this is not my first rodeo.". So of course I have to make the monthly trip to the CVS. Doesn't matter which one because I have been taking meds for over a year and they have yet to keep up with them at 4 different CVS at this point. CVS is the only place that will break a box as they come 28 in a box and i need 180. So she proceeds to tell me that I'm lying and she took them herself and not only did I not give it to her but that I could not have had this same problem last month because Someone filled May. Yes after a four hour stand off she finds it. That girl no longer works there of coarse so this is like my 4th fight with this same CVS. She says I'm lying and she can't pull it out of thin air since she took them herself and remembers like it was yesterday. I was guilty at this point of calling her stupid she then explained to me that the nine years of collage she went through made her smart enough to keep up with a piece of paper. Told me to sit in the chair like a 4 year old and when I asked her to call my DR. she said she would not be responsible for me losing my script. Well it had been over an hour at this point and I go to the front to get a phone book. When OOPsie Guess What? Yep she found it the best part was it was in the first place I told rodeo girl to look. She does not apologize She smugly stats that everyone makes mistakes and I said but not everyone calls the customer a lier and counts over and over on there fingers one, two, one two, No June. I then reply that it seems that it seems that her nine years of school was a waste and did not make her any-less stupid. I do realize that that was immature on my part but this as the 4 time at this CVS. Well I ask it for it back and she freaks, well I already ordered $30, 000 worth of the drug just or you, which again not my finest hour told her she could stick it up her well u know. At that point she threatens to call the police and I reminded her that I did not say I was going to stick them but she could and I would be happy to tell the police how stupid you are. Needless to say I did not use my gift card. You would think it could not get any worse so tonight I went to buy some cosmetics as kinda of a hobby since I went from working 70 hours a week to disabled. I walked in at 9:30 and they have two carts full of clearance stuff. FUN so I start digging and grab a ton of stuff about 9:45 this guys walks up to me and says are you finding everything OK, which I replied yes and that I realize that you close soon and I will try to hurry well i get some markers for 2 year old and some request for my 14 year old and then go to the make-up area with my list. He had been following me around for the last five minutes and reminds me that they close in two minutes. Well I worked in the hospitality restaurant business for over twenty years and when we close at ten does not mean we lock the door at nine and let people dine till 10. They are welcome to enter the establishment until ten to do business. I have waited from 10 till 2:30 hundreds of times for those last late diners and treat them with the same pleasant demeanor that I would if they would have come in at 7:00. Especially now people should be happy they have a job. Anyway I had no intention of staying late but five more minutes with out following me would allowed me to check out the his and hers but I relinquished my quest for personal items and was herded to the register at like 10:06. I then let the girl know because I was being tag teamed at this point that I tried to get things that were priced but the bargain bin was quite disheveled. I was careful to watch the ringing up of items as the mark downs were huge. Well the colors or things without a sticker rang up at full price of coarse and I pointed it out and he said well that is what it is then, while he had to punch in the prices for the other items which all rang up as taxable item. Well he said these are full price so I turned around and grabbed a big handful of them from the bargain basket and started looking for prices well he got mad at this point and went to the back to look like I was trying to get something over on him. Wouldn't u know it all the unmarked items I had were in fact discontinued and were $1.25 while he was trying to charge me $8.99. I had about 40 items or so and had to let a few bargains get away since he refuse to investigate and did not even give me the items that were on sale for buy one get one 1/2 off. Anyway it came to like $147.00 not a bad sale in this climate on unnecessary junk. Well I gave him my gift card and surprise $0 Balance two CVS idiots ago did not put any money on my gift card which I asked my husband about as I normally get two $25 each with two coupons. He said the girl said she put it on the same one. So he calls and it would seem that some how I had a new gift card that has never been used and had a $0 balance(GO CVS!) Now its like 10:15 and he is trowing things around IM so rushed I'm dropping things looking for my credit card and when I finally get out the door is cracked open about two feet they meet in the middle. The girl follows me to the door and has I exit I'm fumbling for keys and there was a loud nose like a gun shot. I jumped like two feet dropped all my crap broke my keys! I looked down I thought I was shot! When I turn around It was the girl she slammed the door so hard I almost had a heart attack. I'm in tears with pain trying to bend over and collect all my stuff from my purse and my bags. My keys fell apart and I was scared to death in a pitch black parking lot trying to collect all my stuff. Me and Bluecross spent over $100, 000 on scripts last year me only like $2, 500 but still and the kicker my receipt has like $17.00 in Bonus bucks on it. I am truly scared to ever go back to any CVS any where I am so thankful my local Harris Teeter agreed to manage my medication for me. Where do they get these people. I truly am worried for my children when this is what people have become. A product of taking God out of the schools and parents letting their children run wild. I am not proud that the pharmacist at CVS have driven me to the point where I even called the girl stupid that should never happen and I apologize to society for adding to the problem but enough is enough CVS SUCKS. Ohh one last bit from the past incident when I walked out the regional manager called me at home and said that they have had a huge problem losing scripts and that they would like me to know that they are working on a new computer system to help with this problem. I guess the days of filing things in alphabetical order went the way of the egyptians. People wonder what happened to them when they were so far ahead I guess CVS moved in and started training employees and stupid spread like wild fire. SQUARE PEG ROUND HOLE! SQAURE PEG ROUND HOLE!