cyberlink
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Category: Entertainment
Contact Information United States
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cyberlink Reviews
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BoseL1
June 8, 2011
Cannot remove embedded spam Cyberlink loaded in my computer
I accepted a 30 day trial offer for Cyberlink's Power to Go 7 product, which I downloaded. Each morning when I turned on my computer a Cyberlink screen appeared to inform me of how many days were left on the trial period, and also asking if wanted to purchase their product. I knew after the first day that I was not going to purchase, and since Cyberlink did not offer a method to cancel the trial period or their daily screen reminder, I deleted all their software in order to get them out of my computer. That did not work and the daily reminders continued, so I decided to wait for the 30 day trial period to expire, assuming the imbedded daily messages would stop at that point. That did not work either, so via e-mail, I contacted Cyberlink and asked how to delete their daily message from my computer. Cyberlink responded back telling me that their message is imbedded in my computer and it will re-create itself every day, and no matter what I delete, I cannot remove their screen from appearing on my computer every morning when I turm it on.
I e-mailed back stating that I was in utter shock that they would do something like that, and that I would never purchase a product from a company that operates in such a manner. If anyone has any suggestions on how I can get this Cyberlink spam off my computer, please let me know.
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robmcc7
February 8, 2010
extra charge
I ordered an upgrade from CyberlinkDVD, Order confirmation for order #6008835916 for Total: $39.63 on Feb 7, 2010. There was another order for $32.56 added to my credit card today that I did not authorize from the same company. I am disputing this charge.
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nickilee
August 21, 2009
not send refund
I brought CyberLink Live Premium and I have not been able to login in they keep sending password they do not work. I have email them 15 times asking for my money back and membership be cancel. they will not. I have brought software to try on this cyberlink program and cannot. I told my computer to the computer shop they couldn't get this program to work. I can show you all the email they keep sending. saying do not respond to this email. you will hear from us.
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Bruce
May 1, 2009
customer service
on 2-12-2009 I purchased powerdvd SE with the extended download option.after submitting 4 different support tickets to them in the last 4 days, I still have not gotten any responce from them.I guess they want me to buy thier phone service at a cost of $30 for 60 days to make them feel like they should respond. Well I am not going to buy the phone service sence it is probley as bad as thier support ticket program. But I will file a complaint with every consumer board and web site i can find. If anyone knows of any sites that would be a help please let me know.
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