This company first placed unauthorized charges of $9.99 a month for three months before I got it removed. My Cell phone carrier removed the charges each time I complained and we finally got it stopped. Then the complaint I placed was posted, but MY phone number was listed as THEIR BUSINESS CONTACT. That is BS!!! I hope this complaint I am placing now along with a number to them (which I have not got a person) will get people to stop calling me about the charges. I cannot remove the charges. That website above helped me. Hopefully it will help you. Your service provider should be able to place a block on your account.