We got a free exam there b/c we adopted from CAPS. That was cool. I discussed heartworm meds with the vet and told her I would buy it online. Nothing was said about restrictions on who I could buy from. I ordered from an online pharmacy. When the pharmacy called to verify, they were told my dog had not been seen recently (total lie - it was the week after). When I inquired, I was told they have had problems with that pharmacy. I asked if a different one would be OK. The story changed and they said I could only order through their pharmacy. I could live with that, but they want $20 more for the same product, and I'd have to pay sales tax. I don't do business with people I don't trust. Ordered a generic heartgaurd from a Candian pharmacy for a third the price - no scrip needed.