I went to this DQ because it was the closest location to where I live ( I barely had any gas) and hadn't eaten all day because I had no money. However I DID have a frequent buyer card, and it was time for a freebie! So I went and when I got there I was told I could only use that card at the other location where I first received it (I'm stupid- I hadn't thought about the fact that it's a franchise). She (the owner) RUDELY explained that concept to me. She said she would honor it this time though, and I thanked her a lot. Then, she asked me what I wanted. I said, "Mint Oreo." The card is for a free medium, when she then said, how about I give you a small one. I said sure, which I shouldn't have. So she gave me my blizzard, which was just a regular Oreo one. To say the least I was pissed. At that point I should've just asked for the coupon back, but I wasn't thinking ( I was hungry...) So I vowed to never return to that DQ again. She was ride, the place was dirty, and she didn't even get the order right. I had only been there once or twice before, and they actually punched the punch card for me, but that's probably because it was a young girl working there and she was pleasant.