I want you to know that I will never buy "ANYTHING" from the Dairy Queen in Georgetown again! In the last month my orders have been wrong 2 times. That may not seem bad to you, but I ordered through the drive-thru and drove home and found I didn't have what I ordered. This morning 5/23/08 I went inside to order and had an embaressing and upsetful expeirence over the price of the bill. The manager's name is Michelle and the counter person was Bobby Jo. They know that I am contacting you because I told them. Their attitudes were unforgiveable, I was talked to rudely and yelled at by both of them. I told Michelle the manager that I would not be back, and that they have lost my buisness. She said ok and that that was allright with her. I have been a steady customer for as long as they have been opened, and be assured that I don't take the way I was treated lightly. In this day we're living in you can't afford to loose anyone's business. I hate incompetentcy and rude uncaring people that work at this store. Donald Baldwin p.s. I would not have people working for me like Michelle and Bobby Jo

I went to Dairy Queen for 3 blizzards for my parents and I on Friday April 18th around 8pm. I was not at all pleased with the product I received. They messed up my order and didn't even read it back to me so I could correct it. I worked at that Dairy Queen, three years ago and I know you are supposed to say the order back to the customer. I get the Blizzards I wanted, although one of them still wasn't right, and they are runny. Again, knowing from working at the DQ, you are supposed to be able to turn the Blizzard upside down and it stays there. This is not the fault of temperature (as it was only 40 some degrees and ice cream simply does not melt that fast), this is the fault of the maker, for spinning the ice cream too long. Also, I got to the bottom of my Blizzard and it wasn't even mixed at the bottom. It was still white with no chunks. Yeah, maybe I'm just being difficult, but if I am going to be paying $5 for ice cream, I want it to be well made.

At about 3:00 p.m. on 2/10/08, My wife and I ordered two hamburgers, fries and two drinks at the only Dairy Queen in Crosbyton, Texas. We waited for about forty minutes and began to notice that customers who had come in much later than we were getting their orders. They ordered hamburgers, like we did. Finally, I went to see what the hold-up was, and apparently the cook overlooked our order, even though the manager said that it showed up on her screen.

We had paid cash and the woman who took our order did not give us a receipt. However, when told the amount, they saw that our order had been turned in before all other customers who were now almost finished eating. The cook told me, "I'll fix it now," showing that she had missed the order. We were both too upset to eat, and moreover we needed to get on the road. With some reluctance, they canceled the order and refunded the $9.49.

This is not an isolated case. In recent years the quality of the service of Dairy Queen, and the quality of their employees, have declined greatly. In small towns, especially, like Crosbyton, TX, employees are frequently rude, and in recent years are becoming more rude and incompetent. We will never eat in another Dairy Queen.

WE LOVE TO EAT BLIZZARDS ON COLD WINTER NIGHTS.THERE IS SOMETHING ABOUT OUR DAIRY QUEEN ON THESE NIGHTS
THAT DRIVES US THERE,IT IS SO DARN GOOD.BUT THE REASON I AM SENDING THIS COMPLAINT IS FOR THE FRESHNESS
OF THE TOPPINGS.WE HAD ONE OF THEM CRAVEINGS THE OTHER NIGHT AND ALL MY FAMILY WHENT DOWN TO THE SPRING LAKE DAIRY QUEEN.WE WENT THU THE DRIVE TRU AND NOTICE THAT THEY WERE NEW PEPOLE WORKING THERE
BUT THERE WAS NO CONCERN THEN.WHEN WE RECIEVED OUR BLIZZARDS ,WE COULD NOT WAIT TO EAT THEM.AFTER WE STARTED TO EAT OUR BLIZARDS,ME AND MY WIFE LOOKED AT EACH OTHER WITH DISAPIONTMENT BECUSE THE TOPPINGS
WERE NOT FRESH.WITHOUT A WORD TO EACH OTHER,WE BOTH WERE THINKING THE SAME THING.WE HAD THE KIDS WITH US AT THE TIME SO WE DID NOT WANT TO GO BACK IN BECUSE THE OWNER THAT NORMALY THERE WAS NOT THERE
THAT NIGHT ALSO.THERE WERE ALOT OF YOUNG PEPOLE THERE WORKING THAT WOULD NOT UNDRSTAND.SO WE THOUGHT WE WOULD SAY IT HERE.
THANKS RICHARD
P.S.
I FORGOT TO MENTION THAT THE BLIZZARDS WERE A KIT KAT AND OREO

I had gone to Dairy Queen in July 2007, in Pembroke Ontario... this past summer, ordered a ice cream cake, as I had done the past year, and specifically told them the way I wanted it, I made sure twice that she understood that it was my son's 8th birthday and he wanted the movie cars Theme, so that is what I asked for, I mentioned that we want strawberry cheese cake with Happy Birthday to Joshua on it with a picture of (LIGHTNING McQUEEN). She said she knew exactly what I wanted, so I agreed to pick it up the following week.

When I picked it up, I didn't think to look at it because like I had said, I was in the year before and got a spiderman theme cake and it was great"

When I got home, I put it in the freezer right away. The following day was the birthday party, we did all activities first then ate, I then took out the cake and I was so angry, it said... "HAPPY BIRTHDAY... that is it, no name and no lightning mcqueen. My son was so upset, I called right away to the Dairy Queen that made it, explained it to them, and I was told to come in on Monday. Keeping in mind that I live 25 minutes from Pembroke in the country, when I got there no one knew that I was coming, they told me that the manager would call me in a couple of days, NO PHONE CALL... so I went in again and explained it all over again, and they said that the manager must have forgot to call me, well at this point, I am so furious, its costly in gas to travel back and forth, so I ended up calling the next day, the manager was busy and said that she would return my call later that day... Well, its now September /07, and still no phone call, I am very disappointed that Dairy Queen has become a very unreliable establishment, I will be contacting Browns Beat in Ottawa for them to publish something in the citizen newspaper about this, they could have at least refunded my money, how hard would have that been, my son's birthday was ruined for him, he was upset that his cake wasn't what he wanted, I will never get over this, unless they can call me and offer a cake for Joshua to make up for it, other than that, I am very dis-appointed with their company...