I enriolled my son at Damelin (part of INTEC) and paid my deposits on 19 February 2010. He only received his study material in December 2010!!! I have never experienced such appalling service! When you contact them you have to use a student counsellor help-line, which takes ages to get through, can only help with the most basic questions and keep on making empty promises. I heard "All the material will be there next week Thursday" for a year from various student counsellors without it actually happenning once! They send you the answer sheets to problems in the study guide, without sending the actual study guide itself. I eventually managed to speak to management (you really have to make a fuss before they give you another number to call) with even less response! I even tried to stop my monthly payments to them around July or so to get some joy. The accounts department quickly phoned to demand payment but when I said I will only pay once we receive the material, it was just left there again. Take my advice if you consider studying through Damelin / Intec, choose anyone else. You will not get any service and they will frustrate you and waste your time.

Good Morning

I would just like to find out where / whom I can contact regards to study material that I still did not receive from the above mentioned college.

I have registered with the above mentioned college in July 2008, and paid the full amount for this course at registration.
I have written my first exams in May 2010 and Nov 2010, I still need to write two more exams, the next one is now in May 2011, BUT
I can't write this exam because after a year of asking and pleading from Damelin for the study material still outstanding no reponse or reaction from them.

The last time I tried to get these books out of them was two week ago once more they asked me for the details, wich I faxed trough to them a week after that I asked them
if these books were send out, they confirmed it was send out, I can phone again at a later stage for the tracking number, once again when I phone for the
tracking number I was told there were no more stock for the books needed, NOW I would like to know how can you confirm the one week its done and the next it is not.

Thank you

MAUREEN DANIEL
STUDENTNR: 34010692009