ANOTHERFRIEND.COM is a dating site online and i was a subscribing member approx 2 years ago, since then i have casually perused the site as a non paying standard member. i noticed earlier this week that my status had been upgraded to premium membership so i queried this with the company as i had not requested this, Their reply to me was that i must have "accidentally "hit their "easy payments banner", they had all my credit details from previous membership, My main concern is how unerringly their easy payment button seems to be activated by clients. Now i have absolutely no recollection of pressing any button especially when i did not even want the service which they debited my account 55 EURO . when i requested refund they refused, So besides displaying very poor customer service in not refunding my money i have concern that other people could get caught the same way. if you were to return a "product "to a shop you would be within your statutory rights to get refund or some kind of appropriate refund