"Consumer Reviews on Companies, Products and Services"

David's Bridal

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4 stars
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1 stars
(78)
Category: Services

Contact Information
United States

David's Bridal Reviews

vovdress December 30, 2013
high quality
Thank you so much! My mother ordered this <a href="http://www.vovdress.com">wedding dress</a> for me, and it just arrived. It looks amazing, and it fits great. I can't wait to wear it on my wedding day. Thank you!
liusigrid December 30, 2013
Good quality at lower price
I bought one white stain wedding dress and five <p><a href="http://www.vadress.com/cheap-wedding-dresses.html">Cheap Wedding Dresses</a></p> for my wedding from this website. The unique design meets my wish. Very nice! I like it! However, it is from China, so the shipping time is a little long.
Debredhead June 10, 2011
Where did my wedding dress go
So it's shortly after midnight and I'm shopping for a wedding dress on the David's Bridal website. I'm excited because I finally found a chiffon dress for for an unbelievable $49! I continue to shop on their website for a short time and when I went back to purchase the gown, GONE!! Every size, every color, every one of them. HOW DOES THAT HAPPEN WITHIN A FEW MINUTES! I'm so mad and upset. Can someone please explain this to me? I don't have a style number but I know exactly what the gown looks like; white, full length, chiffon overlay, split front (not side), beading under bust, spagetti straps (single strap on each side). There were 2 reviews, one stated it wasn't too sheer as it had 3 layers of fabric, the other complained because her box arrived beat up. I'm not making this up, it was there!!
gage51desoto April 14, 2011
Lazy liars
My sister is getting married on May 14, 2011 in Oklahoma. I was asked to be a bride's maid. My mother ordered the dress. On March 12 I went for a fitting but the dress was too small so they said they would order it one size bigger. My mother asked how long it would take and they said 3 weeks, they would put a rush on the order. When the girl Stacey looked in the computer she saw the wedding date said october, my mother corrected her and she said she would change it in the computer. We sat there as she typed away, assuming she had done what she said she was going to do. Now on April 7 I called to ask about the status of the dress and the guy I spoke to said it would be here June 6. I was livid, i told him no the wedding was in may not october, he said, "oh sorry it says october on the computer" are you kidding me. HE then said he put a note on the order. Today I called and was told again it would be here by june 6. The girl said there were no updates in the computer since feb...she acted like I was being irrational. So now I face the concern of having to tell my sister I can not be in her wedding because the famous david's bridal lies and never updates when they say they will, which will mean an odd number in the bridal party. Thanks David's Bridal for making sure her day will indded be unforgetable..I will NEVER recommed this store, they are very disorganized
Bditty April 5, 2011
Horrible Experiance!
I was happy with my first few trips to David's Bridal since I had a very sweet accosiate helping me. I went today to pay for and order my dress but was dissapointed with the different person who helped me, she seemed very immature and didn't know much. I was told before that I could order my dress and have it in 3 weeks. This girl just told me to buy it off the rack since she thought one ordered wouldn't "fit as good"...she said most girls just buy them off the rack...so I was an idiot and bought into this. Got it home and found it was grungy all along the bottom hem from people stepping on it, so called to complain. They informed me that they will clean it before my wedding. WHAT?! So I paid $780 worth of products from them and that's what I get? A dirty dress that can be cleaned? They said if they order another one it will have the same problem since "david's bridal just orders the same dress from another store". I'm furious and will would never shop there again but it's too late!!
Unhappy Customer 2011 January 27, 2011
Poor Customer Service
My daughters went into the Medford branch of Davidl's Bridal and received poor customer service. The branch manager, Barbara, was apparently not interested in helping either of my daughters even though they bought a bridesmaid dress. Her attitude was surly and insulting.
It is nice to see that some businesses are not affected by the recession and can afford to alienate customers.
We won't be back.
Ready to complain January 22, 2011
Ruined Wedding
To all you soon-to-be brides...I URGE you NOT to use Davi'ds Bridal for any of your wedding preparations. We purchased my daughter's wedding dress their and in the end had a dress that was unwearable due to the worst alterations on the face of this earth. The entire wedding was designed around this gorgeous dress, right down to matching flower girl dresses. It was the worst day of my daughter's life when she tried on her dress to find a misaligned zipper, material with hundred's of snags layers of incorrectly cut tulle. To add insult to injury they still continue to bill us for this dress and refused to itemize their charges on my credit card! Buyer beware of this shady store!!!
E19 July 30, 2010
Horrible Customer Service
My sister recently got engaged, we decided to check out David's Bridal in Manchester, CT. When we walked in the door 1 girl at the desk was nice but seemed zoned out. She asked if we had registered, we had explained we had just popped in to look and maybe try on a wedding gown. She told us if we needed any help to just let her know. We poked around for a bit and headed back up front to have my sister try 1 gown on. A different girl was there and and asked us if we were registered, we explained ourselves again to this woman. The woman seemed annoyed and rudely said that "normally" people make appointments. My sister politeley said it's no big deal we were just wondering. The woman then got on the phone to call a girl at the desk a few feet away and she began to mumble. She must have thought she was speaking soft enough but we heard her say, "I didn't page you because I didn't know if you'd want to take these people, do you want to or no?" Some other girl walks up, does not make eye contact and was just as rude, they all acted if we were bothering them. She took a few moments and then asked my sister what she wanted, my sister said she really didn't have anything particular in mind, the girl rolled her eyes and said most people know what they want when they come in and most people are ready to buy when they come in. She asked my sister what her size was and told her to add four, to that. She took atleast 20 mins to come back and grab a dress for us. She kept emphasizing on not coming back till we were ready to buy, she brought up lay away and then told us that most likely that's not an option for brides; if that's the case then why bring it up? It was 3:40 when she helped us and kept saying she was in a rush for a customer who'd be there at 5:30...2 hrs later. They emphasized on appointments and money yet another group came in with no appoitment and she had no problem helping them. I would imagaine these girls make some kind of commission off these things, so wouldn't you be as helpful as possible to make the sale? Not rude or creatiquing body types? The visit was miserable, we will def. not be getting any dresses from David's Bridal MANCHESTER, CT.
Sandra Feitosa May 24, 2010
Never got the merchandise
We ordered a dress and never got it in time .So far they are still looking for the dress that was suposed to be at the store on May 10, 2010.
HannaFamily March 19, 2010
Hidden Fees
WORD OF WARNING: Stay away from David's Bridal for your formal wear purchases. We've discovered hidden fees ($300 range) associated with alterations that we were told were part of the dress purchase at the time of purchase. AFTER making our purchase, on the receipt, in fine print, the fee notification is shown.

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