Wedding Gown/David's Bridal

I myself have had the worst experiences with this "All sales are final" policy place. I purchased about $1400 worth of stuff on my own not including my wedding party! Turns out me and the groom didn’t make it, so the wedding was off! Our event was set for September 6th 2008. I was not aware once you walk out that door that all sales are final, but if you have the merchandise in the store or if it hasn’t been ordered you get all your money back. IF you do happen to walk out with it you can only take it back and exchange it, what in the world do they have for me in that dollar amount? Hello! Besides that I was able for 2 of my girls from the wedding party to recover their money as for the other 2 women I took a loss on my behalf $200 and my ex the same for 2 of his on his side of the party. Not only that to top it off recently I was in a local restaurant with some friends having dinner, and I happened to notice an employee by the name of Alex, there. He you can tell was talking about me because the entire group he was with turned to look at me! Once half of his group at the table left he took it amongst himself to sit next to us! Disclosing my personal and hurtful experience to me in front of my friend stating that is policy that I can just sell it on eBay blahblah, I was so embarrassed and infuriated about that sensitive subject. I even left crying from the restaurant. I filed a complaint to a Robin Starner; she claims it will take 24hrs to investigate. Per the Attorney Gen. Here in SFNM, he says to file a harassment complaint against that individual. I feel also for that its invasion of the Privacy Act and should be reimbursed for all my money having to endure that non-sense with this lousy place to do business! I just want my money and to be on my merry way and move on from this horrifying experience of unprofessional business ethic!

I am 34 years old and finally planning my wedding. I've looked forward to this day for sooooo long. I made an appointment in February at David's to try on dresses. My mom, mother-in-law to be and myself arrived for my 10:00 am appointment. We were greeted and my consultant Brittney took over. She had me pick out 3 dresses first. I got all the attire on and knew that the 3rd dress was the one. She was very friendly and nice, but what I've found out is that she nor anyone in that store is very informative. My dress cost was $550. I was then told that if we chose for them to alter it, it would cost another $350. Brittney stated that even if we chose for David's to not alter my dress then we could still bring it back about 3 months prior to my wedding for them to steam clean and re-bead my dress. We had a lady locally alter my dress for around $100. There was still one aspect of the dress that the lady didn't do correctly. We decided to have David's make the last adjustment that was needed along with the other "promised" tasks. I made an appointment, took in my dress only to my horror in finding out that not only will they NOT touch my dress because someone else had altered it, but they will not Clean nor re-bead the dress as promised by my consultant. It does state that they will not touch an altered dress, however it is in a book that they give people who HAVE NOT bought their dress. I did not recieve any such book nor is it posted in their store for anyone to see. I went in, bought a dress, left with a dress, but no book. It's now my responsiblity to have seen a "paragraph" in this book that was never given to me and it took the alteration lady 15 minutes to find it. Not to mention that we were never told this. My mom and I have battled back and forth with corporate for a few days now but I will NEVER reccommend David's.

Lady's.. take it for what it's worth. David's Bridal sells cheap wedding dresses. Therefore, the employees probably get paid only minimum wage, at best. You only get what you pay for and if you want a quality product at a quality price, go to a quality bridal store, not david's bridal.

I had my bridesmaids order their dresses from Davids Bridal because they live all over the country. The first day I went into the store, they mistook my bridesmaid for the bride (I'm guessing because she's prettier) and treated me as I was of no importance. They made us wait for 20 mins (for our appointment), then gave us a few dresses and stuck us in a dressing room. We had to go find someone to assist us after that. I've had to return to that store 3 times after, and EVERY time, the same experience.
My maid of honour called me to let me know that she had spoken to several different people on the phone and they couldn't order her dress!!! I called and spoke with the manager, and she was JUST as RUDE as all of the other employees. She could't be bothered to go get my file and check a size!!!
Someone told me to stay away from Davids Bridal. I should have listened!!!

DO NOT USE DAVID'S BRIDAL! My dress was made two sizes too small... rhinestones and beading fall off... loose threads... stains on the "brand new" dress. Now mind you this is a $1,000 DESIGNER gown. Manager did not want to help me and could care less about fixing the situation. Wedding invitations were done in the wrong font color, and no one will help us. They said it is our fault and the only thing they can do is give us 20% off for when we RE-ORDER the $300 invitations that THEY MESSED UP! I have talked to at least 10 people at the corporate office... they are all despicably rude! We ended up having to dispute the charge on our credit card to get our money back! We also reported them to the Better Business Bureau... and according to the BBB the corporate address has an "unsatisfactory record" and is therefore considered an unsatisfactory business. Please keep this in mind when thinking about going to David's Bridal. Worst wedding experience ever!!!