I was taken by this company as well. When I found that they were trying to charge my card $80.00 in addition to the 1.95 (which was the first scam) I called this number 1-866-528-6214 (this one works) and I told them I did not want to be apart of their scam and I was returning that junk to them. I got a return address and sent the mess back via certified mail. They did charge my account the $80 but they had to put it back in because I received the certified card verifying that they received the product back. They knew the back would do a charge back onthem because I had proof so they coughed up my money. I hope this will help someone to get their money back from the scammers. Keep using the Crest strips.