I agreed to a free trial of Dazzle White for Teeth whitening but didn't realize I would be charged $88.50 - I thought I'd only be charged something like $1.98 for shipping. I returned the product as the customer service rep said and waited and on 12/3/09 was told my money was refunded on 11/26/09 and it would take 10 - 15 days for it to be processed. As of 12/28/09 closing date on my Visa - I still haven't been credited the refund.