Well well all I seem to be reading is the same thing EVERYONE is complaining about the the same thing, I too have signed up for free trials mine was dazzle white ...well what a load of crap this product is anyway doesnt even do what they claim which I thought was false advertising hey but what do I know! And this so called YOUR SATIFACTION IS OUR NUMBER ONE CONCERN. Seriously I think a computer is replying to our COMPLAINT'S...I think we are all being fobbed off and these so called company's don't really care about the seriousness of our complaint's and all these unauthorised withdrawl transactions coming out of our account's!!!