I ordered the product with a 30 day free trial. I called within the 30 days and said I wanted to return the product. She said that it was too late for the $87+ not to be charged to my credit card but as soon as they received the product, they would refund to my card. She gave me an RMA number and I mailed it. After a couple of weeks, I still have not gotten the refund so I called their customer service. The rep that answered was very rude and said that I had not returned it within 30 days so would not receive a refund. I told him that wasn't true. I did return it within 30 days and in addition, the person I had spoken to before said it would be refunded. He said he was ending the call because there was nothing else to discuss. I would not get a refund.