We returned the product & all the trial products as instructed and were supposed to be credited $58.71 to our account. We have a USPS receipt and conf.#. The company refuses to refund our money! They say we took too long to notify them. We have a receipt dated 8-31-09 from USPS and they billed us on 8-12-09, this is not even two weeks. They said because I did not contact them until recently I cannot get my money back. Wasn't it their responsability to refund the money when they received the returned product? It is not the customers job to call and remind them! They also signed us up for many other products which we did not authorize! I have cancelled them all and changed my CC#! I did not notice these charges for 4 months because I bank on line and did not check my statement closely. I know this is my fault, but we specifically checked the box for them NOT to authorize these other charges and they went ahead and did it any way!