I purchase an car amp for Christmas, the first problem started when I was charged twice on my credit card, next after getting the product it was defected. Tried for 2 weeks before reaching someone and all I was told is that they were short of customer service help. Next came trying to return it for just another one, from this date it has taken days just for them to say they're sennding me another one by UPS. Oh it doesn't end there, they mailed it too the right street address, but the wrong state. If I ever get pass this, I will never do business with them again, and will warn everyone to beware.