I purchased online one Inspiron 13 and I paid by my PayPal account from Dell website not any partners or different websites, then I got the email as a estimated delivery and In production status. I checked my status couple times, the estimate date was 18 days after I purchased and I've seen that when I bought the item and I paid for it, not before that. After 13 days I've seen they update the delivery again and for 24 days because they had a problem to find one component whitch is so sad, and then they changed the estimate days again, so finally I just cancelled my order and when I spoke with rep. on the phone I just said I will never try Dell products and I will tell every one I know do not never ever buy Dell products...