I bought a Dell in December for my son. The WLAN Card Networking Service does not respond and closes. The message continues to pop up even after disabling the card. Called Dell "support" and had my call dropped by some tech guru in India. Return call netted no support and a lot of confusion about what I needed done. Past loyal Dell owner who will never purchase from Dell again. I fixed the machine myself by wiping the system clean and starting over. I could have built new from scratch cheaper.