I cannot even begin to describe the hassles that I have been through with Dell. I had a problem with an XPS, and was sent the wrong parts. Not to mention that noone in technical support seems to understand or is fluent in English. Expect Long wait times, a huge headache and eventually having to buy a new computer because they cannot get it together. I ended up having to buy a new pcu from dell in order to have my harddrive files. I'm just saying thumbs down, save yourself the hassle of trying to work with these ppl.

Up front dell seems very pretty, but once you have a problem, you are basically on your own. Don't even get me started about the xps laptop and how many times I've had to get that repaired. I've only owned it for maybe 2 years? They sent it back without any drivers, keyboard not functioning, etc.

Sorry Dell, I'm tired of paying higher prices for the words "customer services" being a complete oxymoron.

By the way, the Geeksquad has an internal saying that dell keeps them in business...isn't that sad?