This is such a poor product of windows .I dont think its fair that I have to buya windows 7 upgrade to the tune of about 100.00 or more because you sold a inferior product Called Windows Vista ) which locks up and has to be completely formatted to make work again. You obviosly stated windows vista before you got bugs out, and windows XP still is superior to nvista by a long shot . I feel that you should supply a windows 7 upgrade for the poor performance that everyone i HAVE TALKED TO ON THE FORUMS have had to deal with . Insted of prgressing you hsve backed up. This is one big mess. Thanks Jerry Rowell