On Sept. 16th, I ordered a free trial sample of their anti-aging products for $5.95, and my account was debited for that amount and I received the products just like I ordered. In checking my bank statement online on Nov. 25th, I notcied that Dermitage has debited my account for $106.20, that I had not authorized. I live on a fixed income and they should not be able to do something like this and get away with it. A free sample should be a free sample and if I liked the product, then I would've ordered it on my own. Neddless to say I am very upset with Dernitage, that they would do something like this without my knowledge and my consent. Any help with this matter would be greatly appreciated.

I bought some skin care cream for my wife from this company. They advertise FREE trial @ $6.95. I ordered it on my visa card . Later I find that Dermitage has taken $69.95 from my credit card account for this FREE trial.I called to cancel the charge, and was told i would only get $44.00 back

Add me to the list of those who experienced rude customer service when I took my own time to discontinue the excessive charges to my credit card. "Service with a snarl" is how I describe it, surpassing anything I've experience elsewhere. I like the product, so this is unfortunate as it affects their bottom line. Do some training and implement quality assurance practices!