Once you get into a package with Destination Paradise you have THREE days to cancel your contract in writing. You either pay with a credit card or finance a portion with their finance provider, Universal Accounting Services. So far, I haven't heard of anyone getting out of contract after the three days. I was conned...I say conned because when I attempted to book something, there were NO discounts whatsoever and the properties were limited. I have since found hundreds of complaints about this company on www.about.com in the travel section and on www.ripoffreport.com. I have filed a complaint with the BBB.org and with Consumer Affairs in Hawaii and everyone who has a problem with this company should file one, too, even against Universal because they harass people at work. We need a lawyer so we can start a class action suit and I hope someone out there is willing to help us.