deutschrock.de

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deutschrock.de

deutschrock.de Reviews

Endy December 3, 2010

I never received my order and they are no longer responding to my e-mails

I ordered merchandise for a birthday present in Aug. 2009. I never received my order. In Nov. 2009, they finally agreed to re-ship, however they have not given me tracking numbers to verify that this has been done. They are no longer responding to my e-mails.

deutsch rock December 28, 2009

Never received my merchandise

I ordered merchandise in Aug. 2009. I have been e-mailing regarding this since Sept. 2009. In Oct. 2009 they finally agreed to initiate a investigation since the package could not be tracked beyond Frankfert on 20 Aug. 2009. I don't know what the results of the investigation was. They did agree in Nov. 2009 to reship my order. I requested verification of shippment and tracking informatio. They have never responded to this request. I don't know if they ever sent my merchandise, which they were paid for in Aug. of 2009. I am looking for assistance in this regard.