I am happy, that David called me on 6 Sept 2011 and agreed to repay my money in 5 weeks time. I appreciate for his efforts trying to resolve issues. Below is the email I received from him Hi Sreeni I refer to our telephone conversations of last night, 6 September 2011. As I told you last night, my business is in big trouble and it is very difficult to straighten things out. But at least I am trying. I must apologise to you for not delivering the service that I intended to, but due to unforeseen circumstances things did not work out the way I wanted to. I promise to payback the outstanding amount of R10 500-00 within the next 5 (five) weeks and herewith my details as requested

Name: D.E. Janse Janse van Vuuren - 0835364414
Mandy Janse van Vuuren - 0835422018; 0837192888
Address: Warehouse No 3, Mitchell Street, Pretoria West, 0183
E-mail: [email protected]
Fax: 012 327 6845

After taking a 70 % deposit on 14th July, they promised to install granite countertops within 2 days. After about two weeks and numerous attempts at trying to get them to come and install the countertops, I asked for my deposit of R1000.00 back and this was agreed to by Mandy Janse van Vuuren. This reimbursement has been promised on at least four occasions, but, to date, I have received nothing back. I have sent SEVERAL (around 100) SMS and e-mail reminders to them, but to no avail.

I believe that they are scamsters that operate under the following names:
‘Deziner Granite’
‘Creative Granite’
‘Royal Granite’.

I know for a fact that I am not the only person who has been taken by them as I found an article on ‘Hello Peter’ by a lady complaining about a Dave Janse van Vuuren of ‘Creative Granite’ also operating out of Pretoria West with virtually an identical story – 70 % deposit, no granite tops.

I have told them that I will be lodging this with ‘Small Claims’, but I do not know what else I can do, or even whether the address provided by them is legitimate.

Furthermore, I have provided a tax number for them (as given to an associate), but I think it should be noted that no vat reg number or co reg number is provided on their quotation. Beware!