"Consumer Reviews on Companies, Products and Services"

DHL Express

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Category: Business & Finances

Contact Information
Boston, Massachusetts, United States

dhl-usa.com

DHL Express Reviews

July 17, 2008
Lost package by DHL
We sent a packet # 79325530546 from DHL Express (USA) Inc., on 7/08/08 . This packet was never delivered to customer. We inquired with DHL Officials regarding this and they told they lost the package. Due to this we lost our customer and we lost our business.
May 14, 2008
False delivery attempt!
Poor delivery service- Lied about delivery attempts. Did not ring door-bell or knock on door. Customer was home at times of delivery. Did not make physical attempt to deliver package, yet left ticket on door. Upset Customer after paying over $25.00 for shipping!
March 13, 2008
Information to understand!
Keep in mind, DHL today is not the DHL that once prided itself on its great service. In 2003 DHL bought Airborne Express, known throughout the industry as the worst express delivery company. After the acquisition, the DHL couriers and customer service folks were let go and the Airborne employees were kept on. DHL is basically Airborne with a new paint job.

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