WELL I ORDER DIRECT TV ON 06/12/2010 MR HOWARD ALWAYS CALL ME THE SAME DAY OF THE INSTALATION TO CANCEL BECAUSE HE SAY THAT IN THE WAREHOUSE HE DONT HAVE THE EQUIPMENT THAT HE NEEDS IT HAS BEEN TWICE HE HAS DONE THIS TO DAY HE CANCEL AGAIN TODAY IS 6/28/20010 MY ORDER NUMBER IS13803636 AN ACOUNNT NUMBER IS 58535149