I oredered a trial offer, which I never received, they stated I had 7-10 days to cancel after receiving the trial offer. On Ict 15th I received a 30 day supply and my bank account was deducted for the full product. I returned the product as refused!!! Never opened it my bank account was overdrawn and I had to pay $140 in overdraft payments. They promised to refund as soon as the product was received back into their warehouse. This Thursday I was checking my bank account again and to my surprise another deduction. I called and spoke with "Bella" who just kept giving me a written speech that she could offer me a discount...I helded for 37 minutes on my cell phone and then spoke with supervisor "Mary" whom told me not to woryy that my membership had been cancelled and that the monies would not be deducted from my account. The deduction went through this morning. I am unemployed and now once again other cehecks are going to be returned for NSF...This has to stop. I'm notifing the BBB and consumer affairs in my state. All the supervisor "Mary" kept saying is that they acted according to the agreement, they never shipped the trial offer this ia a fraudulent company and a total scam, I fully want justice and a full refund and this company shut down and will make it my full time duty since they were told Thursday 11/10/2010 that this was going to make other checks bounce and cause yet another finacial hardship AND still deducted money from my account. I WANT A FULL REFUND AND WILL NOT STOP UNTIL SOMEONE GETS IT!!! I tried to upload my deductions $166.83, I want this back!