Our business is the victim of fake reviews posted by competitors and others who have a malicious intent against our business!
Negative reviews are bad enough, but if they're not true, it's especially frustrating. They have the potential to damage your reputation, even when you've done nothing to earn them.
Many review sites place an emphasis on trustworthy information and are eager to filter and remove reviews that are clearly not truthful. We have removed a lot of such reviews.
We worked with review websites to get them taken down. This isn't always possible, but many review websites have policies that will allow you to remove fake reviews, provided you have sufficient evidence to back up your claim. Removal is always be our first option, as it's the most effective method for preserving our reputation.
We tried to get these reviews removed, responded to them, and even contacted malicious reviewers directly, but ultimately, these fake reviews that just won't go away.
This is a growing concern and is a cyber crime.
AuroLegal