HSBC Credit Card No. 4476 9299 9204 8113 - The statement for the month of August, 2009 is not received by me till date. your office (may be, Call Centre) is in constant touch with me on phone, but they have not sent the statement to me so far. Ultimately, they have promised to send the said statement to me on 15th and to collect the cheque in full payment of the amount due on 16th September, 2009. In view of this, as advised by them, I hereby request you not ti levy any charges for the technical delay in the payment which is not attributable to me. In fact, it has happened on accoynt of the nreasons beyond conterol. You are requested to confirm to me that no charges of any kind will be debited to my account in this regard. Thanks. - D.B.SHAH