Direct TV personnel will not give you a direct answer or complete a phone call concerning charges that were not agreed upon. No phone # to talk to a person long enough to get problem solved.

Class Action Law Suit towards Direct TV.. anyone interested write me back.. [email protected]. I knew about the 2 year contract when I signed up for Direct TV; which is why I tried to have their service transfered when I moved into my new apartment. They came to my new apartment to try and set up service there, and they were unable to get a signal. Because there was no way I could physically get any service, I was forced to cancel. Direct TV went ahead and charged the cancellation fee anyway directly to my credit card without my approval. I've argued with them numerous times explaining that its not my fault that they can't get a signal, yet they don't seem to understand.

I'm aware that this type of customer service is common for Direct TV, and therefore would like to file a class action law suit. Is anyone interested? If so, please write me back here, [email protected]

I recently ordered and paid 100.00 for a new HD receiver for my new TV. I had a issue with my billing and called customer service to complain when they refused to help I wanted to cancel my service but was told that I agreed to a new 2 year contract by getting the new reciever. That never happened !!!When I emailed customer service they sent me a link to their web site saying if you get a new product that it would lock you into the 2 years.I ordered the reciever over the phone and no one told me about the extended contract. I am not a mind reader. I would not recommend this company to my worst enemy. I pay 1200.00 a year for this service and will be taking that elsewhere.

I had direct TV installed in February had fibe service, about 3 months later I was getting horrible signal, I couldn't even watch TV because the screen kept freezing up and skipping. I contacted direct TV to send a Tec to look into the problem. AFTER paying $80.00 the tec that came out informed me due to a very large tree in my neighbors yard that is blocking the mail signal and that the dish should never have been put on my house. Because it was installed in the winter and the tree was bare was the reason I'm now having trouble in the spring, now that the tree is full of leaves. He was unable to fix the problem, and said there is no where he could put the dish as long as that tree is there. I called up direct TV 3 different times asking if someone could come out to give a second opinion, after being on the phone for almost 2 hours trying to get the fee of 80.00 back I was told they wouldn't remove the fee. I paid 80.00 for someone to come to my house to tell me that I shouldn't have direct TV the dish should never been installed. The tec actually said that they just want to get pais, so they throw dishes on houses without getting clear signal, and realizing that trees fill with leaves! After making three attempts in getting a second opinion, I was told someone would call be back that never happened, I was going now a month without being able to watch TV with a clear picture. I called direct Tv up to cancel, they informed me I was going to have to may a early cancellation fee of $400.00! I was outraged, I asked the customer service rep what I was supposed to do, and his response was "it's not are fault there are leaves on the tree"! STAY AWAY FROM DIRECT TV... THEY HAVE POOR CUSTOMER SERVICE!!!

Came out and installed thinge I didn't order, and then charged $92.00 to put in what I did order.