I received a letter with my name on it from direct tv about a tv service for someone else. Someone else is using our name and address to get direct tv service at a different address. This person has done this to us many times in the past and I did inform them of that . I have spent countless hours on hold while waiting for customer service and their identy theft dept. They all told me that there is nothing they could do about it. They have been extremely rude to me and very arguementive. What ever you do stay away from direct tv, and if this someone else uses your last name, address and phone number there is nothing they will do about it. I bet when
this person defaults on their contract they will be calling me.

I transferred to direct TV in April 2009 through AT&T who stated I would pay 49.99 per month and my phone and TV services would be bundled. After the first month of service I recieved a bill for over $90.00 the services were not bundled and the because I failed to send in rebate that I was not advised of I did not recieve any discount.

I tried to cancel the services and was locked into a twelve month contract for the rebate I did not receive. In addition, I continued to pay the outrageous monthly fees for the lease of the equipment that I was told were free. Therefore I decided to wait it out.

This morning I called thinking my contract was over to find out an additional contract was made when we bought our new TV and received an HD box. Now we currently have sixteen additional months left on our contract. The cancellation fee is currently $20 dollars per month for 16 months a total of $320.00 to cancel.

The service is poor quality the HD pictures are not always accessible and the is scrambled if the wind blows. I think it is unjust to be locked into a unsigned contract when the service is inadequate. So now I will wait another 16 months and ensure not further adjustments are made by the provider without my consent.

Our odesey started on Feb #rd 2010. I discovered that without any authorization from me direct TV stole 803 dollars out of my debit account. After finally getting off numerous holds I was assured that minus my bill amount I would get a refund of 536 dollars in 3 business days. waited 4 business days, no refund called again, waited transferred hung up on called back finally someone informed me it would take 30 days. After the BS wait of 30 days and no refund I called and was told that was 30 business days. Today makes 35 business days I called and was told my account had been suspended (I put it on hold while snowbirding it i the south) and since it was suspended there would be no refund, When i ask to speak to a supervisors supervisor I was told she would call me back as soon as she could, been 3 hours no call. I have since written a formal complait to the Iowa attorny generals office. Also have found several sites that are filled with simular complaints about this rip off scamming POS company. Once I can get this streghtend out I will never ever use these scam artist for any sevice I would rather have no tv then to have to put up with all the headaches they have caused me.

I signed up with Direct TV in October 2009. I was told there was no contract and no cancellation fee and I could cancel at any time. I have had nothing but problems with Direct TV from service to operational issues. Their employees are rude and could care less because they know they have you over a barrel. I called to cancel and was informed there would be a $320 cancellation fee because I was under a 12 month agreement. When I told the woman I was not under an agreement she became very indignant and said that they would just charge my card on file. I asked for the corporate address and phone number and she said there wasn't one. I told her that I would find it and she "Good luck with that." So I told her "Good luck with collecting on that cancellation fee too!"
I immediately cancelled my card and as far as I'm concerned Direct TV can go, well I will leave that to your imagination. Have a nice evening and take my advice, don't ever get involved with these people. They are nothing but a bunch of theives.

I too was tricked... I called ATT for Internet Service who I learned bundles service with Direct TV. My focus is solely on Internet - I rarely watch TV. I am only at this place temporarily as well. And I do not like contracts or commitments so I would never knowingly entered any contract much less with TV which I rarely use. Direct TV is clever about the trick - it's a great [complex psychopath deviant] business plan... They bait you in with a bundled price. After some time the real price comes out (movie channels are no longer free) causing the victim to address it and adjust. So a reduction for the victim is remove some receivers and DVR and "stuff." The victim then finds out a reduced package within reason involves a purple dinosaur but no Blackhawks. So naturally the victim says, "Cancel it all." THEN you find you're in a 24 month commitment.

How would you like to find yourself temporarily in depositions in a hotel conditions under like Winston Churchill pressure - and find yourself tricked by of all companies, Direct TV? It's like roaming to Great America and after 15 minutes learning you can only ride the kiddy cars and you can't leave for 2 years.

Direct TV is special.